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REFUND POLICY.

The basics

If we have to close because of any restrictions, We do not give refunds, however we will give you a full credit with no expiry date to use another time.

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If you do not arrive for your booking and fail to inform us of a travel delay etc your credit will not apply.

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Payments are non-refundable, but we will issue you with a credit against a future booking should you need to cancel  (minimum of 5 days notice required)

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Credits do not apply long weekends, events held at Piha, early departures and between the 25 Dec to the 14 Jan

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